How to make a referral

A referral can be made by your social worker, your community nurse or by yourself if you are the main carer. Whoever wishes to make a referral should contact our Admissions/ Transitions Team on 0121 308 6555.  We will take a few initial details over the phone and send you a referral pack to complete and return. 

We can then gain a better understanding of your needs and the needs of the adult you care for.  A good way to progress from here is to book a FREE Skills Tank taster day.  This will give you the chance to gain an understanding of Skills Tank, meet the staff and sample a typical day.

We can then have a more in-depth discussion around the details contained in the referral form (all retained securely in line with GDPR).  The discussions will form part of an assessment process which helps us to determine the level of service required. This will help identify:

• Personal care needs 
• Medical background 
• Personal interests, both leisure and social
• Potential behaviours
• Communication needs
• Health and safety considerations
• Mobility

Full and accurate information is extremely important to enable us to deliver an appropriate, stimulating and progressive provision.